Careers
Work on a platform that takes Europe seriously.
We are building a customer-experience platform for Europe. We publish open positions once they exist. Until then, we welcome unsolicited applications.
At a glance
Platform & cloud
Regions, telephony, administration and interfaces: the base every customer contact runs on.
Learn moreAI & documents
AI agents, assistance, knowledge and Semantic²: AI that shows its evidence instead of asserting.
Learn moreCustomer success & services
Workshops, pilots, migration and the academy: making the platform work in everyday operations.
Learn more
What we work on
Univerx brings telephony, messaging, AI agents and teams together on one cloud, operated in the EU and designed for European rules.
On top sit two add-ons. Semantic² turns documents into findings that can be traced back to the exact source. The Univerx Channel brings identity and signature into a conversation.
Where you could contribute
We think in fields of work, not job titles. If you recognise yourself in one of them, we would like to hear from you.
| Field | What you work on | Where it shows |
|---|---|---|
| Platform & cloud | Regions, telephony, administration, integrations | Univerx Cloud, Marketplace & Developer |
| AI & knowledge | AI agents, assistance, conversation analytics, knowledge base | Univerx AI |
| Documents & identity | Check rules, findings, identification, signature | Semantic², Univerx Channel |
| Trust & regulation | Data protection, security, evidence, accessibility | Trust Center |
| Customer success & services | Workshops, pilots, migration, academy | Univerx Services |
How we work
We write down what we can do and quote no numbers we cannot back up. That stance applies inside the company just as much as outside.
These principles come straight from the platform. How we think about AI and accountability is set out under responsible AI. Why service analytics need the works council early is explained in Talking to the works council about analytics.
Unsolicited applications
We do not post positions that do not exist. If you want to work on the platform, AI, document intelligence or customer success, write to us directly.
- Open the form. In the contact form, choose the topic “Unsolicited application”.
- Describe briefly. What would you like to work on, and what did you last build, run or improve?
- Add a link. Your CV or profile as a link. Files can follow later, by a secure route we agree on.
- Hear back. A person reads your message and replies with the next step.
What to include
Frequently asked questions
Are there open positions?
We publish positions only once they are actually open. Until then, an unsolicited application is the right way in.
How do I apply without a posted role?
Use the contact form and choose the topic “Unsolicited application”. A few sentences on what you would like to work on and a link to your CV or profile are enough.
Can I send documents as files?
The form does not accept files. Add a link, or tell us you would like to send documents. We will reply with a secure way to do so.
What happens to my data?
We use it only for your application and delete it if we do not end up working together. The details are in the privacy policy.
See Univerx on your own example.
In a demo we show the platform along your channels and requests, from AI agents to video, workforce scheduling and analytics.
Online, in German or English, with no preparation on your side.