Skip to content
ContactRequest a demo

Legal

Accessibility statement

Univerx wants univerx.ai to be usable by everyone. This statement describes the current status, what is already in place, known limitations and how to give feedback.

Updated on 2 November 2026

This page contains placeholders in double square brackets that must be replaced before publication.

#Scope

This statement covers the website univerx.ai in German and English. The goal is conformance with WCAG 2.1 at level AA and with the European standard EN 301 549.

For the customer-facing interfaces of the Univerx platform, such as web messaging or the Univerx Channel, see the status in the Trust Center under accessibility.

#Conformance status

The website was designed for accessibility from the start. A full WCAG 2.1 AA review by [[AUDITOR OR “internal”]] is still outstanding. Until then, we describe the website as partially conformant.

Date of this statement: [[DATE]]. Assessment method: [[SELF-ASSESSMENT OR THIRD-PARTY REVIEW]].

#What is already in place

Built in from the start

Fully operable by keyboard, with a visible focus
A “Skip to content” link at the start of every page
One main heading per page and a meaningful structure below it
Text alternatives for images; purely decorative images are marked as such
Contrast for text on dark backgrounds designed to level AA requirements
Motion, videos and crossfades switch off with the “reduce motion” setting
Forms with labelled fields and clear error messages
The language of every page is declared; German and English can be switched on every page

#Known limitations

  • Videos in page headers are decorative and silent. With reduced motion, still images appear instead. Captions or audio description are therefore not required.
  • Product illustrations use sample data and are hidden from screen readers. Their content is in the surrounding text.
  • We do not currently offer content in Easy Read or in sign language.
  • [[FURTHER KNOWN LIMITATIONS OR “none known”]]

#Feedback and contact

If you come across a barrier, please write to us. Include the address of the page and briefly describe what did not work.

A person reads your message and replies with an answer or a timeline for the fix.

#Enforcement procedure

If you do not receive a satisfactory answer to your feedback, you can contact [[COMPETENT CONCILIATION OR MARKET SURVEILLANCE BODY WITH CONTACT]].

#Read more

What accessibility law requires of customer interfaces is explained in the glossary under Accessibility Act & WCAG and in the guide Accessibility in customer service. Practical points for chat interfaces are in Accessible web messaging.

#Sources

  • Legal

    Legal notice

    Information under § 5 of the German Digital Services Act (DDG): provider, legal form, register and contact of Univerx LLC.

  • Legal

    Legal notices

    Trademarks, copyright, photo and video credits, product illustrations, and liability for content and links on univerx.ai.

  • Legal

    Privacy policy

    How univerx.ai processes personal data: hosting, contact and demo forms, applications, search, no trackers, your rights.